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Shipping & Returns

SHIPPING 

All purchases will ship within 2 business days if ordered Monday through Friday by 1 p.m. E.S.T., excluding weekends and holidays.  Shipping rates are calculated during check out based on the total item(s) weight and size.  Multiple items will be combined into fewer boxes if possible. We only ship within the Continental United States.  Items are shipped directly from Florida and the UPS transit time varies from 1 to 7 business days.  Please use the map below for a closer estimate of transit time after the item is collected by UPS from our facility. 

Once your order has been picked up for shipment by UPS, an email will be sent to the address provided in the order containing your UPS tracking information so that the expected receipt of the package(s) may be confirmed.

 

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RETURN POLICY

CWE gladly accepts returns of unopened packages within 30 days of delivery for a full refund, minus the cost of return shipping.  Simply CALL or EMAIL using the Contact Information below for detailed information on obtaining a return authorization code prior to shipping the package.  Please supply the CWE Order Number provided in your order confirmation email during the return information communication for expedited handling of your return.  We suggest using UPS for the return of any items. 

After receipt and inspection of returned items, we will process the refund within 48 hours (excluding weekend and holidays).  You can expect a refund within 10 business days of our receipt of the package; however, in many cases you will receive the refund more quickly.  The refund time may vary depending on your bank processing procedures.